INTERNATIONAL MANAGEMENT – Winter 2001
Dr. Robert C. Moussetis
Office: 119 Loomis
Phone: 630-637-5475 Office Hours: MW: 4:00-6:15
E-mail: romousse@noctrl.edu and by appointment
___________________________________________________________________________________

Text: Multinational Management: A Strategic Approach by John B. Cullen
Prerequisites: Management and Junior level

Vision Statement:North Central College is a community of learners dedicated to preparing informed, involved, principled and productive citizens and leaders over a lifetime"

Course Description: The course will expose the student to the environment of international management, planning in the global arena, organizing global operations, international negotiations, strategy formulation, leadership and cross-cultural management, and finally, controlling international operations

Intended Outcomes: After completing this course, a student should be able to demonstrate:

  • An understanding of the political, cultural, technological, legal and economic environment of international managers
  • The capability and an understanding to engage in strategic planning, negotiations and decision making in international setting effectively
  • The capability and an understanding of organizational design, human resources and labor relations in international setting effectively
  • The capability and an understanding of motivating, leading and managing a diverse workforce.
  • The capability and an understanding of controlling international operations and responding effectively to social responsibility and ethical issues.
  • The capability to recognize and analyze complex international management issues/problems and provide alternatives.

  •  

     
     
     
     
     

    Learning Process

    1. Lectures/Discussions, group discussions, exams and, participation.
    2. Preparation of Homework assignments (individual and group cases-projects)
    3. Reviews on lectures and homework discussions (in-class)
    4. Articles and Issues discussions on Current International Management topics (in-class).
    5. Some presentations will be accompanied with video presentations.

    The teacher will provide the environment for students to communicate, ask questions, engage in critical debates, develop a database of information and knowledge, encourage reasoning skills and knowledge development and provide an unbiased and fair evaluation.

    The student will engage in a proactive learning mode by asking questions when issues and concepts are unclear, engage in discussions, generate questions, review materials effectively and efficiently, complete projects, engage in regular interaction with the teacher for all assignments, and finally, share and test knowledge development with class. Each student is minimally expected to treat fellow classmates with respect and maintain cordial relations for all group activities.

    The benefit of the course could be realized ONLY through proactive participation in the learning process.
    Assessment Tools

  • Exam-Quizzes: Students demonstrate the capably and understudying of the definition, explanation and description of critical International Management concepts/issues.
  • Cases: Demonstrate the Capability to recognize, analyze and solve International Management problems.
  • Project: Demonstrate the capability to integrate principles of international management, design an organization, explore all critical issues, communicate effectively and teamwork.
  • Article Reviews: demonstrate the capability to analyze current events from political, cultural, economic and technological settings and relate their impact on the international management setting and/or their own international business operation.
  • Exercises: Demonstrate the capability to assess the international environment, engage in international strategic planning, organizing and controlling global operations, and finally understand issues of leadership and social/ethical responsibilities.
  • Projects: Class will be involved with tow primiary projects:
  •  Waer Systems: A small start-up company. The students will explore issues regarding global development, technological feasibility and overall international strategy. The CEO of the company will work with the groups. Outcomes expected: Propose well researched alternatives to the the CEO with justification and support.
  •  Students will engage in a feasibility study for a trade mission between Naperville and Nitra in collaborations with the Chamber of Commerce in Naperville and in NItra.

  • Standards of Achievement – Grading – General Guidelines

    A: Students can define, describe, and communicate effectively their understanding of basic international business consistently and exceptionally. Students participate actively in class discussion, case discussion, and offer alternatives and solutions that are based on concrete theoretical information and/or factual information generated form readings and/or cases. Students can integrate consistently basic theoretical concepts, ethical implications and multicultural issues. Students attend all classes and complete all projects consistently and exceptionally.

    B: Students can define, describe and communicate effectively most of the basic concepts/issues in international business consistently. Students participate most of the time in class discussion, case discussion and offer alternatives and solutions that are based on concrete theoretical information and/or factual information generated form readings and/or cases. Students can integrate most of the basic theoretical concepts, ethical implications and multicultural issues. Students attend most classes and complete all projects consistently and/or exceptionally.

    C: Students can define, describe and/or communicate effectively most of their understanding of basic international business. Students participate most of the time in class discussion, case discussion and/or offers alternatives and solutions that are based on concrete theoretical information and/or factual information generated form readings and/or cases. Students can identify some basic theoretical concepts, ethical implications and multicultural issues. Students attend most classes and complete all projects consistently and adequately.

    D: Students can define or describe or communicate effectively some basic concepts in international business. Students participate sometimes in class discussion, case discussion and/or offers alternatives and solutions that are based on some theoretical foundation and/or factual information generated form readings and/or cases. Students can identify very few of the basic theoretical concepts, ethical implications and multicultural issues. Students attend most classes and complete all projects but poorly.

    F: Students are unable to define or describe or communicate effectively some basic understanding in international business. Students seldom or never participate in class discussion, case discussion and offer no alternatives and solutions that are based on some theoretical foundation and/or factual information generated form readings and/or cases. Students can identify very few of the basic theoretical concepts, ethical implications and multicultural issues. Students attend most classes and/or complete some/none of the projects poorly.

    Mechanics of Grading: Congratulations! You have been selected to fill an internship position at GCC -XYZ Inc. Part of your training is to explore your ability to work with other people on international problems/issues, your ability to work with time limitations and your ability to demonstrate basic understanding and competency in international management.

    Work Distribution

    Group Case(s)                 2x100 200            Due Week 4 & 7

    Team Project                   1x200 200             Due Week 8

    Quizzes                              4x50  200            Random

    Articles Review –                        200            Every Week

    Mini-Projects                                050           TBA

    Final                                             150            Per School Schedule
    _________________________________________________________________________
    Total 1000
     

    Assignments:Congratulations! You were just hired by The Global Consulting Company (GCC). This is the most prestigious and rewarding company on the planet. The competition for a job in this company is highly intense but you managed to get "your foot at the door" based on the potential for success you demonstrated during the interview. Although you have no experience, the company hired you on a trial basis for 10 weeks. Most of your activities will be small projects, analysis and evaluations of international business issues and term projects. Your permanent appointment will be based on the demonstrated capability to analyze and evaluate international issues, in depth of analysis and evaluation of business related issues, communication skills (oral and written), creativity and innovation and demonstrated capability to work in a team.

    Cases:Students will be assigned cases on individual and teamwork basis. Students must read, analyze, evaluate and propose alternatives to all cases. Students must be ready to demonstrate an understanding of cases both orally and written. A comprehensive guide for case analysis will be provided on the first week of classes. NO LATE CASES WILL BE ACCEPTED
     

    General Suggestions for Case Analysis

    Read the case through rather quickly for familiarity
    Read the case a second time and try to gain full command of the facts
    Study all exhibits - Decide what are the issues - Do number crunching
    Use any business tools for analyses - Watch out for conflicting issues – make judgments
    Support your opinions and judgments with reasons and evidence
    Develop an appropriate action plan
    Case will be evaluated based on:
  • Identification of Issues 30%
  • Quantitative/Qualitative Analysis of issues 20%
  • Proposed Alternatives/Scenarios and rational 20%
  • Response to Questions - Student Opinion 30%

  •  

     
     
     
     
     

    Each case should include all five steps. Each step should be identified distinctly.
    Cases: Organization and National Culture in Polish/U.S Joint Venture (pg. 101) Due Week 4
    Whirlpool Europe (page 256) Due week 7

    Articles: Every week (week 2 through week 9 = 8 articles) each student must research and identify one article. Student will write a summary of the article (no more than one page per article) and prepare to present the article in class. Each week, students will be picked randomly to present their articles. However, all articles and summaries will be collected. Articles must be less than three months old and one of them must relate to the topic discussed that week (political, cultural, strategy, operations, etc.). Students must be ready to demonstrate an understanding of the readings, and the relationship/importance to international management/business. Some readings will be prepared in advance and some readings will be assigned upon arrival at work and expected to be finished before departing work (therefore attendance is critical…you cannot get paid and/or succeed if your are not there). Articles will be evaluated based on a brief summary, relevance to the materials and student opinion (each of those components must be distinctly separated).

    NO CREDIT FOR LATE ARTICLES.

    Project: Students will create a report for a trade mission and work on a real business international feasibility study. One project will take place in coordination with the Chamber of Commerce in Naperville and the second project with a company named WAER. More detaisl in class

    NO LATE PROJECT WILL BE ACCEPTED

    Readings Check. Students will be supplied in advance with a list of questions. Those questions comprise the most critical issues, theories and/or points of international management. Students are expected to take an essay examination and demonstrate effectively a comprehensive understanding of concepts and issues as they are presented in the textbook (to maintain objectivity). Students can use additional information presented in the classroom and/or acquired elsewhere to support concepts/issues of examination questions (not replace). Students are encouraged to follow the structure of the textbook in preparation for the essay exams. Quizzes may take the form of a case. NO MAKE-UPS

    In Class-Exercises: Those will be usually assigned in class. They will involve specific topics and/or issues. Students will be expected to respond in class. Participation-Questions: Participation and discussion will be expected from the students. Students are free to engage in examining international business concepts, bring to class current events and/or ask the class to comment on suggestions and/or topics brought to class. Students are encouraged to ask questions regarding international issues. Students are also encouraged to utilize office hours early in the term for the project and/or cases

    Group Evaluation: The great majority of work environments require the capability to not only work in a group setting but also the capability to evaluate group individuals. During the final, a comprehensive evaluation form will be attached to the final where you will have the opportunity to evaluate each and every member of your group. The evaluation is extensive. It covers intellectual contributions, group facilitation, communication, logistics, (attendance, typing, etc.), product quality, presentation, etc. Each student is advised to overcome individual logistical problems and 9often) compromise to the group direction. Key elements in successful group work is the selection of a leader/facilitator, organization of the project, continuous communication, distribution of work, design of complementary work (based on capabilities and knowledge), etc. Additional discussion will be presented in class. NO CREDIT IF EVALUATION IS NOT COMPLETED.

    Final will integrate all materials for the course. It will be comprehensive and integrative.

    Assignment of Grades will be as follows:

    900 - 1000 A
    800 – 899 B
    700 - 799 C
    600 – 699 D
    000 – 599 F

    PLAGIARISM: Please follows the guidelines of the college. Academic integrity is required. Academic dishonesty will not be tolerated. The grade of "F" will be assigned and the recommendation to be expelled from the institution will be given to the Academic Dean, if a student is engaging in academic dishonesty.

    Week 1

    Overview of International management
    The challenge of International management

    Chapters 1

    Week 2

    Chapters 1-2

    Project Discussion

    Week 3
     

    Chapters 3-4

    Project and Case Discussion
     

    Week 4

    Chapters 5-6
    1st case is Due

    Project Discussion

    Week 5

    Chapters 7-8

     Week 6

    Chapters 9-10

    Week 7

    Chapters 11-12

    2nd Case is Due

    Week 8

    Chapters 13-14

    Project is DUE

    Week 9

    Chapter 15

    Review and Integration

    Seminar on International Societal Strategy.

    Week 10

    Small Presentations on findings form the project.

    Week 11

    FINAL

    Weekly Questions

    1. What is globalization? What is multinational management?
    2. What is the EU? NAFTA? WTO? What is Foreign Direct Investment? What is A LDC?
    3. Identify all the characteristics of the next generation multinational managers?
    4. In your judgment, what drives globalization? Be specific and use examples if necessary.
     Chapter 2
    1. Identify and briefly discuss the level of culture that may influence a multinational operation
    2. What is cultural Relativism, Sterotyping, and Ethnocetricism?
    3. Identify and briefly describe the dimensions of basic cultural values according to Hofstede
    Chapter 3
    1. Identify and briefly describe the steps in International negotiations
    2. Identify and briefly describe the basic negotiating strategies
    3. What is High Context and Low Context Language
    4. Define Proxemics and Kinesics and give examples for each one
    Chapter 4
    1. Briefly discuss Competitive Advantage and Multinational Applications of Generic Strategies
    2. Briefly discuss Competitive Advantage and the Value Chain
    3. Discuss Multinational Diversification Strategies
    4. Identify and briefly discuss traditional approaches to strategy formulation
    Chapter 5
    1. Briefly Discuss the four broad multinational strategies that offer solutions to the global-local responsiveness dilemma
    2. Identify and briefly discuss the globalization drivers.
    3. Identify and briefly explain the (Participation) strategies
    4. Identify the basic functions of (participation) Strategies)
    Chapter 6
    1. Briefly discuss the internationalization of a small business and obstacles of a small business to internationalization
    2.  Discuss when a small business should go international and how they get connected
    Chapter 7
    1. Identify the factors that cause strategic management practices to be different.
    2. Discuss a few examples (brief) of comparative Strategy formulation.
    3. Use examples to describe the national differences in strategy content.
    Chapter 8
    1. Identify and briefly describe the nature of all the Organizational Structures for Multinational Strategies
    Chapter 9.
    1. Identify and briefly discuss all the key issues in Comparative Organizational Design
    2. Discuss the relationship between National Culture and Organizations
    Chapter 10.
    1. Identify and briefly describe the key criteria for picking an appropriate alliance partner.
    2. Identify and describe the three main types of strategic alliances
    3. Discuss Decision-Making Control and Management Structures
    4. Discuss managerial option when alliances do not work
    Chapter 11.
    1. Identify and briefly discuss the four International Human Resource Management orientations
    2. For the IHRM function, what are some of the critical issues when using expatriate and/or host country managers
    3. Describe the process of selecting, training, developing and evaluating the Expatriate Manager
    4. Discuss issue of Women in International Assignments
    Chapter 12.
    1. Identify and discuss the key points in regarding why do nations differ in HRM
    2. How is recruiting different between US and Korea?
    3. Describe the differences of the selection process and performance appraisal between US and Collectivist Societies
    4. How does training differ between US and Germany? How is Management development different between US and Japan?
    Chapter 13.
    1. Discuss work motivation and the national context
    2. Discuss application of need theories in multinational settings
    Chapter 14.
    1. Identify and Describe the characteristics of global leaders
    2. How do the U.S. and Japanese perspective on leadership differ? Explain
    3. Discuss the National Context as a Contingency for Leadership Behaviors
    4. What are the suggested Leadership Styles based on a given Cultural Context? Identify.

    Notes on Chapters

    chapter1
    chapter2
    chapter3
    chapter4
    chapter5
    chapter6
    chapter7
    chapter8
    chapter9
    chapter10
    chapter11
    chapter12
    chapter13
    chapter14
    chapter15

    Study Questions for the final
    1. What is globalization? In your judgment, what drives globalization? Be specific and use examples if necessary. What is multinational management?
    2. 1. Identify and briefly describe the steps in International negotiations and the basic negotiating strategies.
    3. Briefly discuss Competitive Advantage and Multinational Applications of Generic Strategies
    4. Discuss Multinational Diversification Strategies. Identify and briefly discuss traditional approaches to strategy formulation
    5. Explain the (Participation) strategies and the basic functions of (participation) Strategies.
    6. Explain internationalization and obstacles of a small business and obstacles. Discuss when a small business should go international and how they get connected
    7. Explain the factors that cause strategic management practices to be different. Discuss a few examples (brief) of comparative Strategy formulation. Use examples to describe the national differences in strategy content.
    8. Describe the nature of all the Organizational Structures for Multinational Strategies. Explain all the key issues in Comparative Organizational Design
    9. Discuss the relationship between National Culture and Organizations. Describe the key criteria for picking an appropriate alliance partner.
    10. Identify and describe the three main types of strategic alliances. Discuss Decision-Making Control and Management Structures. Discuss managerial option when alliances do not work.
    11. Identify and briefly discuss the four International Human Resource Management orientations. For the IHRM function, what are some of the critical issues when using expatriate and/or host country managers? Describe the process of selecting, training, developing and evaluating the Expatriate Manager.
    12. Describe the differences of the selection process and performance appraisal between Collectivist Societies and US. How does training differ between Germany and US? How is Management development different between Japan and US?
    13. Discuss work motivation and the national context and the application of need theories in multinational settings. Describe the characteristics of global leaders. How do the U.S. and Japanese perspective on leadership differ? Explain.
    14. Discuss the National Context as a Contingency for Leadership Behaviors. What are the suggested Leadership Styles based on a given Cultural Context? Identify.
     

    Note: The student is responsible for seeking clarifications and explanations for each component of the course.

    ________________________________________________
    THE ABOVE SYLLABUS IS SUBJECT TO CHANGE.